Planet X Rules & Policies

GENERAL POLICIES

MANAGEMENT RESERVES THE RIGHT TO ASK ANYONE TO LEAVE AT ANY TIME.

NO REFUNDS FOR EARLY DISMISSAL.

Any child entering the building must pay admsission whether he or she is skating or not.

GUM CHEWING IS NOT ALLOWED ANY WHERE WITHIN THIS FACILITY WHETHER SKATING OR NOT.

Alcoholic beverages, illegal substances, or anyone under the influence, will not be permitted on the premises.

No outside food or drinks are permitted in the building.  Cake and ice cream are permitteed only for those who have booked a party with us.  

Patrons are expected to conduct themselves as ladies and gentlemen.

NO PROFANITY.  Repetitive profanity and foul or abusive language will lead to suspension from the building.

Individuals under the age of 18 will NOT be permitted to leave the building for any reason unless their ride has arrived to pick them up.

No one is allowed in the skate room, behind the concession stand, or in the DJ booth.

No sitting on tables.

Food & drinks must be consumed in the snack bar area.

Keep the snack bar seating area clear of all personal articles.  Please use lockers for all personal property.  WE ARE NOT RESPONSIBLE FOR LOST OR STOLEN ARTICLES.

NO SMOKING in the rink.  State law prohibits smoking by anyone under the age of 18.  Smoking is permitted fifteen feet from the doors for anyone 18 or older.


DRESS CODE

All guests are required to wear tasteful attire.  Girls shirts need to cover the entire torso and clothes cannot contain the usage of profanity or drug/sexual references.  Please remember, this is a facility for young children and teens both.


SKATE FLOOR RULES

If you are pregnant or have a serious medical condition or injury that may be aggravted by exercise, please do not skate.

No pushing, fast skating, playing tag, or suddenly stopping at any time on the skate floor, as these actions will jeopardize the safety of other skaters.

No standing still on the skate floor or along the walls.  Do not climb over the wall.  

We ask that any skates or blades brought in are cleaned before use on the floor.  

NO CARRYING OF CHILDREN WHILE ON SKATES AT ANY TIME!

We are not responsible for accidents...Skate at your own risk!


PLEASE TAKE NOTICE:  Roller skating is a strenuous and fast moving sport.  By putting on skates and participating in this form of recreation, you are assuming the risk of an accident inherent in this and any similar sport.  It is the nature of this recreation that people fall down or run into one another on occasion.  If you are not willing to assume that risk, please do not roller skate here.  If you doubt your ability to roller skate, please consider this notice before proceeding on the floor.  We can not be responsible for any injuries which occur to our patrons while they are present in this facility.


PAYMENT SECURITY

Your payment and personal information is always safe.  Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions.  It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.  For security reasons, customer credit card numbers are automatically deleted seven days after the online order is recorded.


PRIVACY

We collect the following information:

-Contact Information(Name, number, address, and email address)

-Child’s first name, age

Information is used for the the following:

-Booking parties

-Sending confirmations

-Party related questions


REFUND POLICY

-A deposit is required at the time of booking a party.

-Deposits are non-refundable.

-If a one week notice is given, deposits can be transferred to a different date or a Planet X gift card.


** These rules & policies are subject to change at any time.